Press Archive SwyxWare in the Press		SwyxWare was covered in several journals and magazines. Knowall have collected some of those press comments for you. Additionally, there are other case studies and test reports for your information: SwyxWare Case Studies
	Ed. 02/2005		What to Buy for Business, UK: "Swyx is the undisputed king of Lan telephony. It is good, easy and cheap. SwyxWare is an IP telephony solution for internal and external communication that should excite anyone wanting cost savings. It is a software-based IP PBX (private branch exchange) that also performs traditional PBX tasks and integrates with email applications. For example, with SwyxWare you can place your call directly out of Microsoft Outlook's calendar or indeed any customer databases or contact management system (as long as it has a TAPI interface). Conversely, it gives you the lowdown on callers before you answer the phone."
	Ed. 04/2004		Channel News, UK: "The whole concept of using telephony from the desktop has changed our way of working. We can now manage all communications from the PC and the total integration with programmes such as Outlook means we can dial contacts directly from the application, saving us considerable time in looking up numbers. The other advantage of the system is that if a caller's details are logged in your database the information will automatically pop up on screen, so you instantly have all of their data in front of you."
	Ed. 09/2003		ContactCenterWorld.com, UK: "We decided on Swyx because the software is constantly evolving, just like our business, and has all the functionality to grow our call centre. SwyxWare has completely transformed the way we transact business. The digital recording function is crucial in resolving customer queries and raising staff morale. Agents now feel more secure knowing that calls are recorded and that a supervisor can intervene on a difficult call."
	Ed. 11/2002		PC Pro, UK: "...we found the product simple to install, it offers reasonably good value and delivers a wide range of network telephony tools."
	Ed. 11/2002		Computer Shopper, UK: "Steve Baxter brings his voicemail and email together with the help of an impressive product that is computer-based and effective..."
	Ed. 19/2001		NetworkComputing, Germany: "This skin feature represents an interesting solution - and Swyx can be proud to present it." - "The range enfolds the Swyx solution which can be installed by an administrator in no more than 1,5 hours, as well as highly complex solutions by Siemens." - "Especially cost-conscious companies benefit from SwyxWare, as it stands as a pure software solution."
	Ed. 16/2001		Funkschau, Germany: "SwyxWare convinces the user not only with its total concept, which consists of Server, Gateway, PC clients, and IP telephones, but also with its well-conceived performance features."
	Ed. 10/2001		Computer Telephony, Germany: "Optional ACD functions enable the software to work in medium-sized call centres as well, either with the high-end IP-Phone L100 or with SwyxIt!, the softphone/handset combination."
	Ed. 09/2001		LanLine, Germany: "SwyxWare is very convincing, particularly in terms of the PC telephony client. Here the developers have done an excellent job and have set new standards."
	Ed. 07/2001		PC Professional, Germany: "The interface of the server software is professional and clear." - "Swyx's special feature, both from the client and the server side, is its fine-tuned interface."
	Ed. 03/2001		Network World, Germany: "A solid system with extras" "The voice quality is very good." "The manufacturer provides fast support."

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Press Archive

SwyxWare in the Press

SwyxWare was covered in several journals and magazines. Knowall have collected some of those press comments for you. Additionally, there are other case studies and test reports for your information:

• SwyxWare Case Studies

Ed. 02/2005

What to Buy for Business, UK:

"Swyx is the undisputed king of Lan telephony. It is good, easy and cheap. SwyxWare is an IP telephony solution for internal and external communication that should excite anyone wanting cost savings. It is a software-based IP PBX (private branch exchange) that also performs traditional PBX tasks and integrates with email applications. For example, with SwyxWare you can place your call directly out of Microsoft Outlook's calendar or indeed any customer databases or contact management system (as long as it has a TAPI interface). Conversely, it gives you the lowdown on callers before you answer the phone."

Ed. 04/2004

Channel News, UK:

"The whole concept of using telephony from the desktop has changed our way of working. We can now manage all communications from the PC and the total integration with programmes such as Outlook means we can dial contacts directly from the application, saving us considerable time in looking up numbers. The other advantage of the system is that if a caller's details are logged in your database the information will automatically pop up on screen, so you instantly have all of their data in front of you."

Ed. 09/2003

ContactCenterWorld.com, UK:

"We decided on Swyx because the software is constantly evolving, just like our business, and has all the functionality to grow our call centre. SwyxWare has completely transformed the way we transact business. The digital recording function is crucial in resolving customer queries and raising staff morale. Agents now feel more secure knowing that calls are recorded and that a supervisor can intervene on a difficult call."

Ed. 11/2002

PC Pro, UK:

"...we found the product simple to install, it offers reasonably good value and delivers a wide range of network telephony tools."

Ed. 11/2002

Computer Shopper, UK:

"Steve Baxter brings his voicemail and email together with the help of an impressive product that is computer-based and effective..."

Ed. 19/2001

NetworkComputing, Germany:

"This skin feature represents an interesting solution - and Swyx can be proud to present it." - "The range enfolds the Swyx solution which can be installed by an administrator in no more than 1,5 hours, as well as highly complex solutions by Siemens." - "Especially cost-conscious companies benefit from SwyxWare, as it stands as a pure software solution."

Ed. 16/2001

Funkschau, Germany:

"SwyxWare convinces the user not only with its total concept, which consists of Server, Gateway, PC clients, and IP telephones, but also with its well-conceived performance features."

Ed. 10/2001

Computer Telephony, Germany:

"Optional ACD functions enable the software to work in medium-sized call centres as well, either with the high-end IP-Phone L100 or with SwyxIt!, the softphone/handset combination."

Ed. 09/2001

LanLine, Germany:

"SwyxWare is very convincing, particularly in terms of the PC telephony client. Here the developers have done an excellent job and have set new standards."

Ed. 07/2001

PC Professional, Germany:

"The interface of the server software is professional and clear." - "Swyx's special feature, both from the client and the server side, is its fine-tuned interface."

Ed. 03/2001

Network World, Germany:

"A solid system with extras" "The voice quality is very good." "The manufacturer provides fast support."