How
to Profit from IP
Telephony
"Swyx has come a long way since Knowall discovered it
on Christmas Eve 2001.
Knowall couldn't wait to become a reseller and flew to
Germany to meet their team as soon as we could. We then saw it as a radically
different, highly competitive phone system that blew the socks off its erstwhile
competitors.
It has surpassed even our expectations and is an unusually complete
and polished product. Swyx offers highly competitive prices and a pedigree second
to none. It should be on everyone's short-list."
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SWYX RetailSWYX for Retail Successful Retail outlets can be extremely busy places. How many times have telephone calls been missed as staff were occupied serving customers and couldn't get to the phone in time? Would it be an idea to have a solution where calls can be easily transferred or routed to wherever you happen to be e.g. another number or mobile? Swyx can help your retail business by providing a powerful communications solution that can improve your responsiveness to customers, provide greater efficiency and reduce your communications costs thus improving your customer service. Swyx can impliment the following: Inter-outlet connectivity: A single inbound number that can be connected to all the other outlets in the chain, this reduces call charges between sites and provides better communication between both staff and customers. Branch connectivity: Branches can be hosted from a single centralized application, or alternatively linked together with smaller branch systems that can act independently, giving maximum flexibility for local branch customization or centralized co-ordination Create call centres for specialist departments - This could include; customer services, finance, stock and accounts or even specific brands. Access your suppliers more quickly and effectively - Optimise your existing infrastructure by integrating all applications (CRM, phone system, billing, sales support, email, etc) so that you can make calls by simply clicking on screen or on incoming calls the appropriate contact window of the caller pops up and the contact information can be viewed. Easy installation and administration of the system can be handled internally without the need for expensive IT support contracts A single system for all your communications requirements - SWYX users can manage all voice, fax and email messages via their PC Voicemail and netork conferencing - are standard features. New retail outlets or new staff: Telecommuniacation difficults arising from Moving staff around different retail outlets beomes a thing of the past as users adopt their own personal SWYX telephone environment wherever they log on - This allows key employees to be 'available' whatever their location. |
| Knowall IT Solutions (London) Ltd are an official reseller of SWYX. SWYX, SWYXIT are registered trademarks of SWYX (Swyx Solutions AG) © 2008 Knowall IT Ltd (London) Ltd. All Rights Reserved |
