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SWYX Partner

"Swyx has come a long way since Knowall discovered it on Christmas Eve 2001.

Knowall couldn't wait to become a reseller and flew to Germany to meet their team as soon as we could. We then saw it as a radically different, highly competitive phone system that blew the socks off its erstwhile competitors.

It has surpassed even our expectations and is an unusually complete and polished product. Swyx offers highly competitive prices and a pedigree second to none. It should be on everyone's short-list."

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SWYX Setting up a call centre or helpdesk

Setting up a Call Centre or a Helpdesk

Discovering that your existing telephone system is not adequate

It be great if you could get advanced call centre functionally from one phone system – is this really possible?

Swyx is ideal as it enables your company to take advantage of the commercial benefits of IP telephony and associated applications. It also has the functionality to help you set up a Call Centre or Helpdesk including features like automatic call distribution, call routing, ‘click to call’ from company database or CRM (Customer Relationship Management) system, call recording, conferencing plus the option of remote agents who can log in during peak periods.

Internal helpdesk
Intelligent call routing – calls can be seamlessly redirected to a number of your choice whenever you cannot take the telephone call
System Integration - Easy telephone integration with company database and CRM systems so that on incoming calls the appropriate contact window of the caller pops up and the contact information can be viewed instantly for a personal greeting

Call 0870 225 0377 for an instant SWYX demonstration which no obligation

 


Knowall IT Ltd | 103 Hammersmith Road, London W14 0QH | Tel: 0870 225 0377 | info@knowall.net
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Knowall IT Solutions (London) Ltd are an official reseller of SWYX. SWYX, SWYXIT are registered trademarks of SWYX (Swyx Solutions AG) © 2008 Knowall IT Ltd (London) Ltd. All Rights Reserved

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