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SWYX Partner

"Swyx has come a long way since Knowall discovered it on Christmas Eve 2001.

Knowall couldn't wait to become a reseller and flew to Germany to meet their team as soon as we could. We then saw it as a radically different, highly competitive phone system that blew the socks off its erstwhile competitors.

It has surpassed even our expectations and is an unusually complete and polished product. Swyx offers highly competitive prices and a pedigree second to none. It should be on everyone's short-list."

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SWYX Server

SWYX Software consists of the following server-side software components. Simply put Swyxit is the client software and SWYX Server is the engine behind

SwyxServer
SwyxServer is a software solution based on the Microsoft® Windows® Server platform, which turns the server into a PBX. SwyxServer not only carries out all the functions of a classical PBX, but also provides high-performance phone functions for every user. The PBX functions of SwyxServer include call connection requests, call authorization and all call switching processes, as well as the management of group calls.

Central administration
SwyxServer works with an SQL database and all necessary settings, such as the addition of new users or the modification of user rights, are achieved through Microsoft® Management Console (MMC). This provides direct access from anywhere in the IP network for all user data, regardless of whether managing with access rights or with rerouting of calls on SwyxServer.


Application scenario: A move within a company
Especially moves within the company can be very cost and labour-intensive. With traditional PBXs, a telephony technician must be available to facilitate this move. SwyxWare solves this problem. It makes no difference where in the company the employee works. By logging on to the PC network, the individuals telephone environment with their own extension number will be received immediately.

Intelligent system architecture
SwyxServer comes with a system architecture providing optimum server performance as well as minimised network load. Swyx call control allows calls to be routed directly to each user in the network and therefore minimizes the load of the SwyxServer. This brings significant advantages for the performance of the network and system hardware, as all voice traffic is not being processed through a single point within the network.

Voicemail for all users
For every user, SwyxServer offers individually definable voicemail functionality. There is much more to SwyxWare voicemail than to a traditional answering machine. Over an existing mail server voice messages, can be automatically forwarded via email to any destination. Right away the recipient can listen to the message from his email inbox. Voice messages can also be compressed to save resources.

Integrated conference manager
The conference manager integrated in SwyxServer allows conference calls with internal and external callers. A conference can either be setup individually by any user or the callers can dial directly into a virtual conference room with a unique extension. The access to conference calls can also be controlled with call routing rules. For example, it's possible to protect conference rooms with a PIN or restrict the access to certain telephone numbers.

Intersite coupling with SwyxLink-Manager
With SwyxWare's software component SwyxLink-Manager, communication can be operated over existing IP connections between different subsidiaries or sites. Calls between the subsidiaries are free of charge. All outgoing calls are held within the IP network as long as possible before the least expensive communication path is selected.

SwyxLink-Manager also controls the bandwidth administration by configuring voice codecs, compression methods and number of connections. When the maximum number of connections is being used or when the IP connection has failed, all calls are performed automatically as a fallback solution over the PSTN.

see SWYX gate

 

 


Knowall IT Ltd | 103 Hammersmith Road, London W14 0QH | Tel: 0870 225 0377 | info@knowall.net
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Knowall IT Solutions (London) Ltd are an official reseller of SWYX. SWYX, SWYXIT are registered trademarks of SWYX (Swyx Solutions AG) © 2008 Knowall IT Ltd (London) Ltd. All Rights Reserved

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